Privacy Policy
Last updated: June 2026
1. Introduction
AstroNext.ai ('AstroNext', 'we', 'our', or 'us') respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, store, process, and protect information when you access our website, mobile services, WhatsApp-based consultation platform, astrology services, Divine Store, Kundli services, puja bookings, and related offerings.
2. Information We Collect
We may collect personal information including your name, mobile number, email address, date, time and place of birth, consultation preferences, customer support communications, order details, transaction metadata, device information, IP address, browser information, and usage analytics.
3. How We Use Your Information
We use collected information to provide astrology consultations, generate Kundli reports, process orders and bookings, manage accounts, facilitate communication with astrologers, improve our services, provide customer support, ensure platform security, comply with legal obligations, and send important service-related notifications.
4. Payments
Payments are processed through trusted third-party payment partners. AstroNext.ai does not store complete card or banking credentials. Payment providers process transactions according to their own privacy and security standards.
5. Sharing of Information
We do not sell personal information. Information may be shared only with trusted service providers such as hosting providers, payment processors, analytics services, messaging providers, customer support systems, and astrologers where necessary to deliver requested services.
6. WhatsApp and Communication Services
If you communicate with AstroNext.ai through WhatsApp, SMS, email, or other channels, we may retain communication records to improve customer experience, provide support, and fulfill service requests.
7. Data Security
We implement reasonable technical, administrative, and organizational safeguards to protect personal information from unauthorized access, misuse, alteration, disclosure, or destruction. However, no online system can guarantee absolute security.
8. Data Retention
We retain personal information only for as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce our agreements.
9. Your Rights
Subject to applicable laws, you may request access, correction, update, deletion, or restriction of your personal information by contacting support@astronext.ai. We will respond within a reasonable timeframe.
10. Cookies and Analytics
Our website and services may use cookies, analytics tools, and similar technologies to improve functionality, understand usage patterns, and enhance user experience.
11. Children's Privacy
AstroNext.ai services are not intended for children under 18 years of age. We do not knowingly collect personal information from minors without appropriate authorization.
12. Changes to This Policy
We may update this Privacy Policy from time to time. Updated versions will be published on AstroNext.ai with a revised effective date.
13. Contact Us
For privacy-related questions, requests, or concerns, please contact: support@astronext.ai